10 Steps to Creating Your
Internet Marketing Plan
by Donna
Gunter
If
you're the owner of a small service business, having a solid Internet
marketing plan in place can both increase your name and brand
recognition locally in your geographic area, as well as expose you to a
whole new set of potential clients throughout the world.
If you
have a business plan or vision that is written, you only need to
integrate this Internet marketing piece into that existing plan.
However, if you are like many of my clients, you carry your business
and marketing plans in your head without bothering to commit anything
to paper.
Here are ten considerations you need to make as you complete your
Internet marketing plan:
1. Objective
of Internet Marketing Plan:
What
do you want to accomplish by using Internet marketing? To find new
clients? Provide services and info to existing clients? Sell services
or products? Educate your target market or your staff about your
product or service? Create an online community for your target market?
How much money to have to spend each month on this Internet marketing
plan? Having a goal and budget in mind will make your marketing more
effective.
2. Marketing
Funnel:
The
most successful online business owners have a marketing funnel (think
of it as an upside down triangle) through which they "funnel" clients.
The process begins from the wide top of the funnel, representing
low-cost products or free give-aways, and moving clients down through
the funnel to the narrower portions which represent gradually
increasing investments from the clients from your higher-priced
products and services. What products and services do you currently
offer? Are they at varied price points that would create a funnel
effect? What plans do you have to increase your product or service
line? Will those new offerings plug gaps in your marketing funnel?
3. Your
Competition:
Knowing
and understanding where you stand among your competitors can you help
you strengthen your marketing message. Do a keyword search for the
terms someone might use to find your business online. Write down the
URL's of your top 5 competitors. How popular and relevant are their
sites? You can check their traffic ranking with Alexa,
http://www.alexa.com/#traffic, as well as see what other sites link to
them. Does your competition offer something unique? Where are the gaps
in the service or product offerings?
4. Target
Market:
Instead
of trying to marketing to everyone (the shotgun marketing approach),
find a clearly definable target market that you can easily describe and
locate. Are they male or female? What age group? What industry? What
socio-economic group? Where do they hang out on- and off-line? What do
they read? To what groups and associations (real and virtual, personal
and professional) do they belong? How much money do they make? Can they
easily afford your product or service? What keywords are they using to
search for businesses like yours online? (Note--you can do keyword
research with free downloadable software,
http://www.GoodKeywords.com).
5. Solution
to a Problem:
The
reason that someone will buy your product or hire to you to provide a
service is to solve a particular problem that they have. What problems
and issues plague your target market? How does your product or service
solve that problem? How does your solution differ from that of your
competitors? What makes you uniquely qualified to provide the solution
to their problem?
6. Branding
Your Business:
Your
domain name can either help you be memorable or cast you into a sea of
"brandless" solutions. At a minimum, you'll want to buy both your
personal name as well as the name of your business in the .com version,
if it's available. Then buy the .com versions of your product names and
program names. If you use a full-featured domain registrar, you'll be
able to point and mask these domains to internal pages of your web
site, or use them as stand-alone sales letter pages.
You may
also think of problems faced by your target market or solutions that
you provide and buy domain names in the .com version of those as well.
Internet marketer Dean Jackson brands his ebook on how to stop a
divorce by owning the domain name, StopYourDivorce.com, This is a
compelling solution to his target market -- men who have been ignoring
their wives' complaints of marital dissatisfaction and come home one
day to an empty house and a note telling him that she's filing for
divorce.
7. Assess
your website.
Your
web site should be visually appealing, with one primary font for the
text and a simple primary color scheme, along with an easy-to-navigate
layout, and readily identifiable buttons to link to other pages in the
site. Your content should focus on and address the problems of your
visitors and how your product or service can help solve their problems.
Rather than listing the features of your product or service, detail the
benefits they'll gain from purchasing your product or service. People
rarely buy features -- they buy benefits. Don't depend on your web site
designer to write your content -- that is best done by you, as you know
your business and your target market better than anyone.
Present
a clear call to action that is clearly shown on every page of your
site. In an online business, your primary call to action should be
getting the visitor's name and primary email address by asking him
subscribe to your ezine or by giving him access to a free ecourse,
special report, audio recording, or ebook. Lastly, provide an abundace
of readily available information to demonstrate your expertise
(articles, blog posts, free downloads, giveaways, contests). Your
visitor is always asking WIIFM (What's In It For Me) -- make your web
site about your visitor, not about you.
8. Online
Business Management Technology:
Do
you have access to the appropriate services and technology that will
help you sell your product or service online? At a minimum you'll need
a merchant account (permits you to take credit card payments) that
includes a virtual gateway (enables you to process transactions online)
and a full-featured shopping cart that will permit you to sell both
physical and electronic products and create a series of autoresponders
to follow up with buyers and non-buyers alike. Depending on your
marketing plan, you may also want to investigate email newsletter
distribution services, online appointment setting services, stand-alone
autoresponders, blogging software, article submission sites, online
press release distribution services, website content management
services, and links exchange management services and software.
9. Internet
Marketing Strategies:
How
will you create traffic to your website? There are countless ways to do
this, including: pay-per-click purchases (in which you buy a keyword at
a search engine and pay for placement on that search engine for that
keyword and pay for each visitor who clicks on that link and is sent to
your site); organic search engine listing ranking (in which your site
comes up at the top of the non-sponsored listings on a search engine by
having keyword rich descriptions in the page title and page description
meta tags and then optimizing each page for no more than 3 keywords in
the first 250 words on a page); well-written email newsletter that is
published on a regular basis; submission of articles on topics related
to your target market to article submission directories; regularly post
entries to a blog aimed at your target market, full of content
discussing issues related to that target market; series of podcasts
containing interview with experts of interest to your target market;
ongoing series of teleconferences containing value-added content for
your target market; submission of online press releases with new tips
information for your target market; exchange relevant links with others
in different industries with the same target market;
10. Building
a Team:
You'll
never be able to do this all alone. The most successful business owners
don't even try. You need to add experts to your team who are great at
what they do so that you've got the time and energy to go out and do
what you do best -- selling your products and services to your target
market. Some great experts to add to your team include a virtual
assistant or online business manager, an online business coach, a web
site designer, a graphic designer, a writing expert (editor, ghost
writer, proof reader or copy writer), a bookkeeper, and intellectual
property attorney, to name a few.
To conduct a successful
Internet marketing campaign, you need to integrate your plan into the
overall marketing plan/business vision that you have for your service
business. Some businesses will thrive off Internet marketing alone;
however, for most, Internet marketing simply complements and enhances
your offline marketing strategies.
About Donna
Gunter:
Online
Business Resource Queen (TM) and Business Coach Donna Gunter helps
self-employed service professionals learn how to get more clients
online at
www.OnlineBizCoachingCompany.com.
To sign up for more FREE tips like these and claim your FREE gift,
TurboCharge Your Online Marketing Toolkit, visit her site at
www.GetMoreClientsOnline.com.
Read about running an online biz at our blog,
www.getmoreclientsonlineblog.com